PAYMENT AND REFUND POLICY
This Payment and Refund Policy governs the terms and conditions applicable to the services offered by SeoDigitalPro.
By contracting any of our services, the customer accepts the terms and conditions detailed in this document.
1. COMPANY IDENTIFICATION
Trade Name: SeoDigitalPro
Tax ID: 20611639628
Website: www.seodigitalpro.com
Email:
2. PAYMENT METHODS
SeoDigitalPro may accept various payment methods depending on availability:
- Bank transfer
- Bank deposit
- Yape
- Plin
- Payment via digital platforms
- Other methods previously arranged
All payments must be made within the agreed-upon timeframes prior to the start or continuation of the service.
3. ADVANCE PAYMENTS AND SERVICE CONFIRMATION
To begin any project or service, a partial or full advance payment may be requested.
The service will be considered confirmed only when:
- The client approves the quote.
- The corresponding payment has been made.
- The necessary information to start the project has been provided.
SeoDigitalPro may reject or pause projects due to non-payment or incomplete information.
4. REFUND POLICY
Due to the digital and customized nature of our services:
- No refunds will be issued once work has begun.
- No refunds will be issued for partially completed services.
- No refunds will be issued for changes in the client’s decision.
The client acknowledges that digital services involve operational time, planning, design, strategy, and technical resources.
5. CANCELLATIONS
In the event of cancellation by the client:
- Payments made to date are non-refundable.
- SeoDigitalPro may deliver only the work completed up to that point, if applicable.
- Cancellation does not eliminate previously agreed-upon outstanding payment obligations.
6. ADDITIONAL CHANGES
Quotes include only the previously defined scope.
Changes such as:
- New sections
- Additional features
- Complete redesigns
- Structural changes
- Requests outside the initial scope
may result in additional costs and extended delivery times.
7. SEO AND DIGITAL MARKETING SERVICES
SEO, advertising, and digital marketing services are strategic processes requiring ongoing execution.
SeoDigitalPro does not guarantee:
- Top rankings on Google
- Immediate results
- Exact sales increases
- Permanent ranking positions
Results may vary depending on:
- Competition
- Website status
- Budget
- Market
- Algorithm changes
- External factors
8. SUSPENSION OF SERVICES
SeoDigitalPro may temporarily or permanently suspend services when:
- There are outstanding payments.
- The client fails to comply with established agreements.
- Fraudulent or illegal activities are detected.
- Disrespectful behavior or inappropriate conduct occurs.
9. BILLING
Payment receipts will be issued in accordance with applicable regulations.
The customer is responsible for providing their tax information correctly prior to the issuance of the receipt.
10. DELIVERY TIMES
Delivery times are estimates and may vary due to:
- Delays by the customer in providing information
- Changes requested during development
- Technical factors
- Additional revisions
- Pending approvals
SeoDigitalPro shall not be liable for delays caused by third parties or by the client’s failure to respond.
11. CLIENT’S RESPONSIBILITY
The client agrees to:
- Provide accurate information.
- Review progress and respond in a timely manner.
- Maintain active communication throughout the project.
- Provide necessary access when applicable.
12. OWNERSHIP OF MATERIAL
The designs, strategies, and materials developed may be delivered to the client in accordance with the contracted service and upon full payment of the project.
SeoDigitalPro may display completed work in its commercial portfolio unless otherwise agreed.
13. POLICY MODIFICATIONS
SeoDigitalPro may modify this Payment and Refund Policy at any time and without prior notice.
Modifications will take effect upon publication on the website.
14. CONTACT
For inquiries regarding payments, billing, or refunds, you may contact us at:
SeoDigitalPro
RUC: 20611639628
Email:
Website: www.seodigitalpro.com